You’ve booked your flight online and you’re all set to leave on your trip. But when you check again, your mask is missing. No worries, you tell yourself, it happens to everyone, right? But when you’re flying to a tropical destination, a safe and comfortable one-day trip to the store will take you past your bedtime. With flying out of your mind, and your destination so close, you know you’ll have to go. You might just be in the middle of a perfectly good mask before suddenly it’s gone. In this article, you will learn how to get a replacement mask and mask parts from an airline or your doctor.

Book your trip online

The first step to getting a replacement mask is booking your trip online. This is the best option because it’s easy and quick. If you book online, you know exactly what type of mask you’re going to get before your flight. If you don’t have the time or patience to go through all of the airlines websites, then ask your travel agent for help.

Confirm your flight

In order to get a replacement, you first need to confirm that it’s time for your flight. This means checking your confirmation email or the airline website to see if your flight has been canceled or delayed. If so, you can contact the airline and request a new mask or the parts for one.

Make sure your mask is compatible

Masks are designed to fit the face of the person using them perfectly, so they should be taken off before attempting to check in your mask. If you’re not sure if your mask is compatible with other masks, contact the airline or contact your doctor.
If you’re traveling to a tropical destination and don’t have time to find a replacement at home, without a doubt, your doctor will have more than one mask that you can borrow for your trip.

Observe the rules for hand baggage

Replace your mask as soon as possible if it’s missing. Airlines cannot replace lost masks for free and will charge for the replacement of a lost or damaged mask. It’s also important to note that masks must be replaced within three months from the day they were issued.
If you have questions about how to get a replacement, contact your airline or the company you bought your mask from. If you’ve misplaced your receipt, don’t panic; ask your doctor or your airline which clinic they recommend and call them to find out what their policies are on replacements.
If you’re traveling internationally, check whether or not there are any restrictions on taking masks with you (for example, in Australia, masks cannot be taken in carry-on baggage).

Rule for checked luggage

If your mask is in checked luggage, follow the airline’s rules for what to do if it goes missing. If you can’t find it and you need a replacement, contact the airline that lost it to see if they’ll send a new one. If this doesn’t work, check with an airport security official.

Airline replacement program

Most airlines do have a replacement program for lost or damaged masks. You can usually find this information on their website as well as via your travel insurance.
If you don’t have the option of getting a replacement mask, you can always ask your doctor what they recommend.
You might also try contacting the airline directly to see if they will issue a new mask, which is more likely than requesting a replacement from your doctor.

Doctor replacement program

A quick search on the internet will reveal that your airline may offer a replacement mask program. This means you can get a free new mask if yours was lost or destroyed. If your airline doesn’t have this service, you should still be able to find a replacement for the same brand and size. For example, if you were flying with Lufthansa, you could buy a different model from Lufthansa or go to any other airline and purchase their masks from them.


Don’t leave your face mask at home when you travel. Here are a few quick tips on how to get a replacement if the airline loses it.

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